Our shipping period is 3-5 business days, and we use USPS as our shipping carrier. You will receive a tracking number once your order has been shipped.

We offer a 30-day return policy for all of our products. If you are not satisfied with your purchase, please contact our customer service team for assistance with returns and exchanges.

Yes, we offer discounts for bulk orders. Please contact our customer service team for more information and to place your order.

You can contact our customer service team via email at support@eternallusterjewelhouse.com or by phone at (888) 802-9186. Our customer service hours are 7:00 am - 5:00 pm, and we are happy to assist you with any questions or concerns.

Unfortunately, we do not offer customization for our jewelry at this time. However, we do offer a variety of sizes to fit most customers.

To maintain the luster of your jewelry, we recommend avoiding contact with harsh chemicals and storing it in a cool, dry place. You can also use a soft cloth to gently clean your jewelry after each use.

Our jewelry is made with high-quality materials such as sterling silver, gold plating, and gemstones. Each product description includes a list of materials used.

At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause.

Our customer support email is support@eternallusterjewelhouse.com. We strive to respond to all inquiries within 24 hours.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the USPS website.